STORE POLICIES

Arteaga Jewelry is committed to ensuring that your privacy is protected. This Policy may change from time to time by updating this page.We encourage you to review this Policy periodically.

 

We may collect the following information:

 

-Contact information including name, phone number and email address.

-Demographic information such as postcode.

-Purchase, return and transaction information.

-Photographs, comments and other content you provide.

-Other information relevant to customer surveys and/or offers.

 

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

-We are only able to accept online orders to shipping addresses within the United States.

 

-Your order will be shipped via USPS, and the customer is responsible for all shipping costs.

 

-Please allow 8-11 business days.

 

-All shipments are trackable and can be tracked at https://tools.usps.com/go/TrackConfirmAction

- Returns must be made within 14 days. All items must be returned in their original condition, unworn, undamaged and in the original packaging.

 

- Buyer may use any shipping carrier and method they choose and is responsible for return shipping and/or any fees associated with returning the item.

 

- All refunds will be credited back to the payment method initially used to make the purchase, may take 2 - 7 days depending on the provider.

- Arteaga Jewelry does not refund the original shipping charge.

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